Stansted Airport systems fail after power surge
Passengers faced long queues and transport disruption following a power surge that affected airport systems.
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Stansted Airport experienced widespread disruption on Sunday after a power surge temporarily disabled several of its systems. The surge led to extensive queues at immigration control, with passengers reporting delays of over 45 minutes to reach the entrance of the passport control queue.
Passenger Jill Stakem described the situation as "horrendous", reporting that the airport's internal tram system had failed. She stated that passengers were held in a corridor for more than 90 minutes with "no communication, no seating for people, no-one offering watering."
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A spokesperson for Stansted Airport confirmed the power surge affected "a number of airport systems" in the airport and the local area. They stated that "all systems are now back in service" and that operational teams were working to support passengers.
Further transport issues were reported as the airport's shuttle service remained out of operation due to a technical fault. Contingency bus services were put in place to transfer passengers between the terminal and aircraft gates. The airport issued an apology for the disruption and inconvenience caused.
This incident follows separate disruption on Saturday, when some train services to and from the airport were cancelled due to damage to overhead power lines. Last month, hundreds of passengers were also stranded in a corridor at the airport after the shuttle service for arriving passengers stopped working.
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Questions this report answers
+What caused the disruption at Stansted Airport?
A power surge temporarily affected airport systems and the local area. This led to the internal tram system failing and the shuttle service for passengers remaining out of operation.
+How long were passengers delayed?
Passengers reported being held in a corridor for over 90 minutes due to the tram system failure. Queues for immigration control extended into departure terminals, with some taking 45 minutes to reach the entrance of the passport control queue.
+What transport options were available?
Contingency bus services were operating to transfer passengers between the terminal and gates because the shuttle service was out of service. Some train services were also cancelled on the preceding Saturday due to damage to overhead power lines.
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