Richard Marshall awarded MBE for services to business
Founder of Pall Mall Barbers, which has a historic Harrow location, recognised in King's New Year Honours List 2026.
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Richard Marshall, founder of the Pall Mall Barbers chain, has been awarded an MBE in the King's New Year Honours List 2026. Marshall, who left school at 15 with no formal qualifications due to academic difficulties and dyslexia, has built a significant business from humble beginnings. His entrepreneurial journey led him to acquire the barbershop at 27 Whitcomb Street in 2005.
A Historic Location
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The premises at 27 Whitcomb Street, previously known as Pall Mall Toilet Saloon, has a history dating back to 1896, making it one of London's oldest operating barbershops. Marshall discovered the shop's extensive heritage after finding an old business card beneath the floorboards during renovations. He has since worked to preserve the shop's historic character, maintaining its original frontage and traditional interior elements while modernising the facilities.
Marshall's business acumen has seen Pall Mall Barbers expand significantly since its inception. The company now operates eight locations across London and has established a flagship store in New York, adjacent to the Rockefeller Centre. The business navigated challenges including the impacts of Brexit and the Covid-19 pandemic.
Entrepreneurial Path and Recognition
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Marshall's path to business ownership was marked by determination. He initially worked in a barbershop in his hometown of Bedford after leaving school and later moved to London at 21 to pursue barbering qualifications. He built a substantial client base before acquiring the Whitcomb Street shop. He also served for 18 months on the UK Government's Small Business Growth Council.
Reflecting on his MBE award, Marshall stated, "Being awarded the MBE was quite shocking. I didn't know what to do, whether to shout or cry. When that letter came through from the Cabinet Office, it was a special moment." He has consistently spoken about his experiences with dyslexia, aiming to increase visibility and encourage others facing similar challenges.
Marshall plans to release a book next year detailing his experiences and aims to inspire others with his story of overcoming adversity to achieve success in business.
Questions this report answers
+What recognition has Richard Marshall received?
Richard Marshall has been awarded an MBE in the King's New Year Honours List 2026. This award recognises his contributions to business and his entrepreneurial achievements.
+What is the history of Pall Mall Barbers?
Pall Mall Barbers acquired the location at 27 Whitcomb Street in 2005. This site, formerly Pall Mall Toilet Saloon, has been a barbershop since 1896, making it one of London's oldest.
+How has Pall Mall Barbers expanded?
Since acquiring its first shop, Pall Mall Barbers has grown to operate eight locations across London. The business also has an international presence with a flagship store in New York.
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